Privacy Policy – Global Smart Market

At Global Smart Market, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of our users, whether you are a buyer, seller, or visitor to our platform. By using Global Smart Market, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment information.
• Account Information: Username, password, and vendor profile details if you register as a seller.
• Usage Information: Data on how you interact with our website, such as pages visited, search queries, and purchase history.
• Cookies and Tracking Technologies: To enhance your experience and for analytics purposes.

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2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our services.
• Process transactions and deliver products or services.
• Communicate with you regarding orders, updates, and promotions.
• Protect against fraud, unauthorized transactions, or other illegal activities.
• Personalize your shopping experience and display relevant content.

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3. Sharing Your Information

Global Smart Market respects your privacy. We do not sell your personal information. We may share your information in the following cases:

• With Vendors: To complete your orders, your delivery and contact information will be shared with the seller.
• With Service Providers: For payment processing, shipping, analytics, and marketing services.
• Legal Requirements: When required by law or to protect our rights and property.

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4. Security of Your Information

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee 100% security.

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5. Your Rights

You have the right to:

• Access and correct your personal information.
• Request the deletion of your account or personal data.
• Opt-out of marketing communications at any time.

To exercise your rights, please contact us using the details below.

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6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can choose to disable cookies in your browser, but some features of our platform may not function properly.

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7. Children’s Privacy

Global Smart Market is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it promptly.

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8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Global Smart Market

• Phone: +250 788 802 947
• Email: info@globalmarkete.com
• Address: Kigali, Rwanda